Your information about complaints and side effects helps us ensure the safe use of our products. If you have experienced a complaint or a side effect to a Novo Nordisk product, we encourage you to also report this to Novo Nordisk.
Please e-mail: BASASafety@novonordisk.com
or call us
on +387 33 821 930
If you or the person you are reporting on behalf of are currently suffering from severe side effects, you should contact your local doctor or other medical health professional before reporting the side effect.
If you, or the person you are reporting on behalf of, are currently suffering from severe side effects, you should contact your local doctor or other medical health professional before reporting the side effect.
Your information about complaints and side effects provides us with important feedback on our products. If you have experienced a side effect or a product complaint to a Novo Nordisk product, we encourage you to also report this to Novo Nordisk.
Report directly to Novo Nordisk:
e-mail: BASASafety@novonordisk.com or call us on +387 33 821 930
Although our products are tested extensively in clinical trials before they are authorised, not everything is known about their side effects until they have been used by many people over time.
Novo Nordisk routinely monitors the safety of all our products. By reporting complaints and side effects, you are giving us important feedback which will ultimately help us take appropriate actions and to provide better instructions for how to use our products.
When reporting complaints or side effects please provide the following information if possible:
Product details
Side effect details
Patient details
Reporter details
All personal information reported in relation to a complaint or a side effect will be processed in accordance with applicable data protection legislation:
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